Introduction
K&M Gumbiner Sales Consulting, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our sales consulting services and any associated digital interactions, including payment processing conducted through Stripe.
By engaging our services or providing personal information to us, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when engaging with our services, including:
- Full name, business name, title, and contact details (email address, phone number, mailing address)
- Payment and billing information processed through Stripe (see Section 5 for details)
- Business information relevant to the delivery of sales consulting services (revenue figures, team structures, sales processes, strategic goals)
- Communications you send to us via email, phone, or other channels
- Information provided when scheduling appointments or signing engagement agreements
2.2 Information Collected Automatically
When you visit our website or interact with our digital platforms, we may automatically collect:
- IP address and general geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 8)
2.3 Information from Third Parties
We may receive limited information about you from third-party service providers, including Stripe (payment status and transaction confirmations) and referral partners, consistent with applicable law.
How We Use Your Information
We use the information we collect for the following purposes:
- Delivering, managing, and improving our sales consulting services
- Processing payments and managing billing through Stripe
- Communicating with you about engagements, proposals, invoices, and service updates
- Scheduling meetings, calls, and consulting sessions
- Complying with legal and contractual obligations
- Maintaining business records and fulfilling accounting and tax requirements
- Analyzing and improving our service offerings and client experience
- Sending relevant updates, newsletters, or marketing communications (where you have consented or where permitted by applicable law)
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we rely on the following:
- Contract performance: Processing necessary to fulfill our consulting engagement agreement with you
- Legitimate interests: Processing for fraud prevention, improving our services, and maintaining our business records
- Legal obligation: Processing required to comply with applicable laws, regulations, or court orders
- Consent: Where you have expressly consented to specific uses of your information
Payment Processing via Stripe
We use Stripe, Inc. ("Stripe") as our third-party payment processor for all financial transactions.
Stripe Payment Security
Your payment card information (card number, expiration date, security code) is collected and processed directly by Stripe. We do not store, access, or transmit your full payment card details.
Stripe is certified as a PCI DSS Level 1 Service Provider — the highest level of payment security certification available. We rely on Stripe's security infrastructure to protect all payment data.
Stripe's use of your data is governed by Stripe's Privacy Policy: stripe.com/privacy
We receive only limited transaction information from Stripe — including transaction ID, payment amount, currency, and billing name — solely for the purpose of confirming payment and maintaining financial records.
By using our payment services, you acknowledge that payment data is handled by Stripe and agree to be bound by Stripe's terms of service and privacy policy in addition to this policy.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our client relationships, comply with legal obligations (including tax and financial record-keeping requirements), and resolve disputes or enforce agreements.
Payment records and related financial data are typically retained for a minimum of seven (7) years in accordance with U.S. tax and accounting requirements. Client engagement data is retained for a minimum of five (5) years following the conclusion of an engagement. Marketing preferences and consent records are retained until you withdraw consent or request deletion.
When personal information is no longer needed, we securely destroy or anonymize it.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Use of encrypted communication channels (TLS/SSL) for data transmission
- Restricting access to personal information to authorized personnel on a need-to-know basis
- Use of reputable third-party platforms with their own robust security programs (including Stripe for payment data)
- Periodic review of our data handling practices
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required by applicable law.
Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to our legal obligations to retain certain records
- Restriction: Request that we limit the processing of your information in certain circumstances
- Portability: Request a portable copy of your data in a structured, machine-readable format where technically feasible
- Objection: Object to processing based on our legitimate interests
- Withdrawal of consent: Where processing is based on your consent, withdraw that consent at any time
To exercise any of these rights, please contact us using the information in Section 14. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling a request.
Children's Privacy
Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a person under 18, we will delete it promptly. If you believe we may have information from a minor, please contact us immediately.
Third-Party Links and Services
Our website or communications may contain links to third-party websites or references to third-party platforms (including Sales Xceleration). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use in connection with our consulting engagements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the effective date at the top of this policy and notify clients through our normal communication channels. Your continued use of our services following notice of changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
K&M Gumbiner Sales Consulting, LLC
We are committed to working with you to resolve any concerns about your privacy in a timely and fair manner.
